How I work & other frequently asked questions
What if what I am after is not on your price list?
No worries, if you have something specific in mind that doesn’t quite fit the listed options in the price lists, send me a message for a custom quote.
Do your prices include printing and production costs?
The price list excludes printing and production costs. Printer costs are additional and will be quoted as required.
Do your prices include GST?
Prices are in Australian dollars. GST is not included in price list items. GST will be additional.
What sort of payment plan do you offer?
For projects over $1000, a deposit of 50% is required prior to starting your project. The remaining balance will be made over two payments via bank deposit. Projects less than $1000; payment is required upfront prior to commencement of work.
How will we communicate throughout the process?
At the beginning of the process we will chat via live chat, typically ZOOM (if this is included in the package you choose). After the initial consultation most of our communication will be via email as I find this the best way to work. If you would however like to schedule a time to chat throughout the process we can certainly do so.
What is the design process?
Step 1 – Once you are happy to proceed I will send over a design proposal that includes a deposit invoice and proposed project timeline.
Step 2 – Once you have paid your deposit I will spend time getting to know you and your business and or design project better – via a live chat and questionnaire (depending on your package inclusions).
Step 3 – We will then create a digital style-scape for your project which will be the foundation for your project. When this is approved I will commence designing concepts for you.
Step 4 – You will then have the opportunity to give your feedback (this is usually via email OR zoom). I will then continue to tweak and refine your design (revisions as stated in price list) until it is approved. Please note, this may cause delays so it’s important to respond promptly with clear feedback.
Step 5 – Once everything is approved, finalised and paid for I will send over your final files in various formats for web and print.
All artwork for print will be supplied in high res format (PDF and or EPS) – so no quality will be lost. If your artwork is for web purposes we will supply these files as PNG & JPEG for you to upload.
How long will the design process take?
Each job is different. If you have a deadline in mind please let me know at the beginning of the process and we will let you know if it is achievable. When we start working together I will send you a design proposal that outlines your project timeline so you know when you can expect to hear from me and when I expect to hear from you.
Can I share my project details and prices with others?
All quotations and project details are unique to your company and the specific project and are therefore strictly confidential.
Who owns the copyright to
The Client assumes full copyright and reproduction rights upon full payment of a completed project. Studio 76 retains personal rights to use completed projects and concept artwork for marketing purposes.
Font & Licensing
Custom fonts will have to be purchased by the client as licensing is non-transferable. Clients are not authorised to share or hand over licensed fonts to external parties.
When can I get in contact
My business hours are typically Monday to Friday; 9am to 5pm. I respond to emails during business hours.
I am not available on weekends or on short notice. Please allow 2 business days for return correspondence.
Can we talk on the phone to see if we connect before I commit?
Absolutely, I’m always up for a quick chat, but my time is precious so please only request a call if you are genuinely interested in working together.
Things to know before we chat
To design, I use the Adobe Suite, specifically Illustrator (logo creation), Photoshop (photo editing) and Indesign (document layout). Other programs I use to assist in social media content creation is Canva.
A palette, is a collection of specific colours used for a brand or project. The correct use of colours can form the visual foundation to aid in maintaining consistency and pleasing aesthetics. A good way to check if your colour palette is balanced is to view the shades in grayscale.
Mood / Vision Board
A mood or vision board is a physical or digital collage of images, textures and text arranged to provide a theme and inspiration for a design project. It is a great way for a client to communicate their vision and vibe to the designer.
Inspiration can come from many places, such as your surroundings; a favourite painting, a sequent garment, a plant or flower, the beach, a book or magazine. You can also look online via applications such as Pinterest, Instagram or Behance. Wherever you find it, the key is to create the right balance to express a clear message.
Copyright Vs Trademark
Copyright is the time-sensitive legal ownership of original intellectual property such as books, artwork or music. It commences automatically as soon as the work is created.
A trademark is the legal ownership of an identifiable item e.g. brand, logo or slogan. It needs to go through a process to ensure it is unique in its image and industry. Trademarks do not expire.
Fonts Vs Typeface
A font is a group of characters of a similar design e.g. Helvetica – Regular 10pt. A typeface is the family of fonts e.g. Helvetica Regular, Bold, Italic in all pt sizes. When creating a brand identity a designer will pair together 3 or more Typefaces that are to be used according to the stylesheet or brand guideline. This ensures the brand keeps a professional, consistent look and feel across all branding collateral.
Jpeg Vs PNG
Jpeg (Joint Photographic Experts Group) – In general this file format is great for photographic images with a lot of colours, however can’t retain transparency.
PNG (Portable Network Graphics) – In general are great for digital images with simple graphics with contrast colours and require transparency e.g. logos, and design elements.